SpiceJet Employee Slaps CISF Jawan At Jaipur Airport, How To Deal With Anger At Work And Stay Cool

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A SpiceJet employee was arrested after slapping a male assistant sub-inspector during a security screening dispute at Jaipur airport. The incident, captured on CCTV, occurred around 4 am when Anuradha Rani was stopped by assistant sub-inspector Giriraj Prasad for lacking valid entry permission.

Anuradha was directed to undergo screening for airline crew at a nearby entrance. However, no female CISF personnel were available at that time. The assistant sub-inspector then called for a female colleague to complete the check, but an argument had already escalated by then.
The altercation ended with the female employee slapping the assistant sub-inspector, according to Jaipur airport station house officer Ram Lal.

Following this incident, police registered a case against Ms Anuradha under sections 121 (1) (voluntarily causing hurt to deter public servant from his duty) and 132 (assaulting public servant) of Bharat Nyaya Sanhita (BNS).

However, a SpiceJet spokesperson stated that the employee had a 'valid airport entry pass' and alleged that she faced inappropriate language from the CISF personnel.

"While escorting a catering vehicle at the steel gate, our female security staff member, who had a valid airport entry pass issued by the Bureau of Civil Aviation Security (BCAS), India's civil aviation security regulator, was subjected to inappropriate and unacceptable language by the CISF personnel, including asking her to come and meet him after his duty hours at his home," said the spokesperson to NDTV.

In the wake of this event, let us know how to deal with anger at work in a healthy way and stay cool.

Workplace stress and frustration are common, and almost everyone encounters situations that can trigger anger. Whether it's a missed deadline, an uncooperative colleague, or an unfair decision by management, these triggers can lead to feelings of anger and resentment.
Anger is a natural human emotion, but when it surfaces in the workplace, it can have detrimental effects on both personal well-being and professional relationships. Managing anger effectively is crucial to maintaining a productive and harmonious work environment. If not managed properly, anger can result in conflicts, reduced productivity, and a negative work atmosphere.

Knowing and implementing strategies to manage anger can help maintain your emotional balance and foster a more positive work environment. Read on to know the 10 effective ways to handle anger at work.

1. Identify Triggers

The first step in managing anger is identifying what triggers it. By understanding the specific situations or behaviors that make you angry, you can anticipate and prepare for them. Keep a journal to note down instances when you felt angry and the circumstances surrounding these events. This practice can help you recognize patterns and develop strategies to deal with similar situations in the future.

2. Practice Deep Breathing

Deep breathing is a simple yet effective technique to calm your mind and body. When you feel anger rising, take a few deep breaths. Inhale slowly through your nose, hold your breath for a few seconds, and then exhale slowly through your mouth. This practice helps reduce stress and lower your heart rate, allowing you to respond to the situation more calmly.

3. Take a Break

Sometimes, the best way to manage anger is to step away from the situation. Taking a short break can give you time to cool down and collect your thoughts. Go for a walk, grab a coffee, or simply find a quiet place to sit and relax. This brief respite can help you return to the situation with a clearer mind and a more balanced perspective.

4. Communicate Effectively

Effective communication is key to resolving conflicts and managing anger. Instead of reacting impulsively, take a moment to think about what you want to say. Use "I" statements to express your feelings without blaming others. For example, say, "I feel frustrated when deadlines are missed," instead of "You always miss deadlines." This approach helps in conveying your message without escalating the situation.

5. Practice Mindfulness

Mindfulness involves staying present in the moment and observing your thoughts and feelings without judgment. Practicing mindfulness can help you become more aware of your emotions and better equipped to handle them. Techniques such as meditation, yoga, and mindful breathing can reduce stress and improve your ability to manage anger.

6. Seek Solutions, Not Blame

When faced with a situation that triggers anger, focus on finding solutions rather than assigning blame. Identify the problem and think about constructive ways to address it. Collaborate with colleagues to find mutually beneficial solutions. This proactive approach not only helps resolve the issue but also fosters a positive work environment.

7. Maintain a Healthy Work-Life Balance

A healthy work-life balance is essential for managing stress and preventing anger. Ensure you have time to relax and unwind outside of work. Engage in activities that you enjoy and that help you recharge, such as hobbies, exercise, or spending time with loved ones. A balanced lifestyle can improve your overall well-being and reduce the likelihood of anger at work.

8. Develop Emotional Intelligence

Emotional intelligence (EI) is the ability to understand and manage your own emotions and the emotions of others. Developing EI can help you handle anger more effectively. This involves self-awareness, self-regulation, empathy, and social skills. By improving your EI, you can better navigate workplace dynamics and respond to challenging situations with composure.

9. Set Realistic Expectations

Unrealistic expectations can lead to frustration and anger. Set achievable goals for yourself and your team, and be realistic about what can be accomplished within a given timeframe. Communicate clearly about what is expected and ensure everyone is on the same page. Adjust your expectations based on the resources and time available, and be flexible when necessary.

10. Seek Professional Help if Needed

If you find it challenging to manage your anger despite trying various strategies, it may be helpful to seek professional assistance. A therapist or counselor can provide guidance and support in developing effective anger management techniques. They can help you explore underlying issues that may be contributing to your anger and work with you to develop healthier coping mechanisms.

Therefore, anger at work is a common issue that, if not managed properly, can lead to negative consequences for both individuals and organizations. Embracing these techniques can lead to a more harmonious and fulfilling work experience.